FAQ & Privacy Policy

Shop:

✚ Payments are processed through PayPal. However, you do NOT need a PayPal account to order.
✚ Shipping is a $3 flat fee for U.S. and Canadian customers. The shipping rate is a flat $8 everywhere else.
✚ All orders include tracking. You will be provided with the tracking number upon shipment.
✚ Your name, address, and phone number are stored for the purposes of processing your order. All orders are personally shipped and packaged by myself.
✚ Your payment information is NOT stored on this site. It is processed via PayPal and never provided to me.
✚ I do not and will never share your personal information. I only use the information you provide to fulfill your order.
✚ If there is a problem or defect with your order, please contact me within 7 days of receipt.

Commissions & Trades:

✚ I accept commissions and trades on a case-by-case basis. For the most part, product design is not my thing. I don't get a lot of personal fulfillment from commissions and feel there are many other talented artists who can represent your vision better than I. If your commission request is related to my artistic vision or one of my stories, I'm more likely to accept it.

Gallery Exhibitions / Festival Screenings:

✚ I accept invitations to exhibitions (solo and group shows) and film festivals. You can reach me at sinribbon[at]gmail.com.

Materials & Supplies:

✚ Watercolors: Winsor & Newton, Sennelier
✚ Acrylic: Liquitex, Winsor & Newton, Golden
✚ Gouache: Winsor & Newton, Holbein Acryla
✚ Brushes: I have no brand favorites. I just buy whatever holds a decent point.
✚ Glue: Books by Hand pH Neutral PVA Adhesive (archival bookbinding glue)
✚ Paper: Arches 100% cotton hot- or cold-pressed watercolor paper usually
✚ Printing: Canon Pixma Pro-100, always with Canon inks to ensure color accuracy
✚ Digital: Photoshop, Wacom Intuos4