FAQ & Privacy Policy

This website ( https://sinribbon.com ) is owned and managed solely by myself, Sin Ribbon.

Shop:

✚ Payments are processed through PayPal. However, you do NOT need a PayPal account to order.
✚ Shipping is FREE for U.S. customers. The shipping rate is a flat $15 everywhere else.
✚ All orders are shipped via the United States Postal Service and include tracking. You will be provided with the tracking number upon shipment. International orders receive a customs number but will not be trackable once they leave the United States.
✚ International customers may be charged customs fees when receiving their order. I am not responsible for these fees, so if you have concerns, check with your local post office.
✚ Your name, address, phone number, and e-mail are collected by the WooCommerce plug-in and are stored on this site for the purposes of processing your order. All orders are personally shipped and packaged by myself.
✚ Your payment information is NOT stored on this site. It is processed via PayPal and never provided to me. By placing your order, you agree to allow Paypal to process your payment information. You can read their privacy policy here.
✚ I do not and will never share your personal information. I only use the information you provide to fulfill your order.
✚ Under data protection laws, you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. Please contact sinribbon[at]gmail.com for these inquiries.
✚ Orders such as books and paintings are shipped with cardboard support and/or bubble wrap. Prints are shipped in thick mailing tubes so they will not tear or bend. I take special care to package items to ensure safe delivery. However, if there is a problem with your order, please contact me within 72 hours of receipt.

Commissions & Trades:

✚ I accept commissions and some trades with other artists. Currently, I am taking portrait commissions of people and pets. Be prepared to supply a medium to high resolution photograph of the individual or animal you would like painted. You may reach me at sinribbon[at]gmail.com.

Gallery Exhibitions / Festival Screenings:

✚ I accept invitations to exhibitions (solo and group shows) and film festivals. You may reach me at sinribbon[at]gmail.com.

Materials & Supplies:

✚ Watercolors: Winsor & Newton, Sennelier
✚ Acrylic: Liquitex, Winsor & Newton, Golden
✚ Gouache: Winsor & Newton, Holbein Acryla
✚ Brushes: Princeton mostly
✚ Glue: Books by Hand pH Neutral PVA Adhesive (archival bookbinding glue)
✚ Paper: Arches 100% cotton hot- or cold-pressed watercolor paper usually
✚ Printing: Canon Pixma Pro-100, always with Canon inks to ensure color accuracy
✚ Digital: Photoshop, Wacom Intuos4

Third-Party Links:

✚ Some third-party links are Amazon Associate links, meaning I receive a small percentage for qualifying purchases. This does not affect the price on your end whatsoever.
✚ This website may include links to other third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third-party websites and am not responsible for their privacy statements.

Privacy Policy Changes:

✚ Although most changes are likely to be minor, I may change the Privacy Policy from time to time and at my sole discretion. I encourage visitors to frequently check this page for any changes to the Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.